Knowledge Base - Type: Account Access

Creating an account is necessary so domain names and related services can be easily managed by customers from within their account. Contact details and payment details can also be stored for use when purchasing additional items or renewing services. Once an account is created, the customer is not required to re-submit their details when purchasing […]

If your primary email is not valid or non functional, please submit a ticket and forward us your account username, your account’s secret answer and a valid email address you want assigned to your account.

Use the lost password option to have your password reset and emailed to you. To reset your password, navigate to the login page, then click the ‘Request a Password Reset?’ link. When you fill in your registered email address (and answer your account security question if set), you will be sent instructions on how to […]